We care about good service and quality products
The Brakecore mission is to continuously strive to provide our customers with the best possible quality and service at acceptable prices, and to keep on pursuing the possibilities of bettering these goals.
Brakecore have over the years assembled a team of highly talented employees, who share a commitment to customers responsiveness and operational excellence: It is, therefore, our belief that encouraging and striving for excellence is through quality leadership.
It is our belief that true success is measured by what we have done, and not by what we have set out to do. Our focus and attitude will determine our future.
Our customers are the reason we exist; therefore, our focus is customer orientated.
QUALITY MANAGEMENT SYSTEM
Brakecore has been accredited with ISO9001: since 2001. This QMS ensures that we comply with industry best practices. The extra effort needed to receive this International Registration is one more reason for our customers to feel confident that they are receiving OEM replacement quality products and comprehensive after-sales services.
Brakecore has a branch in Johannesburg – Gauteng, situated in Jet Park close to the International Airport, to assist with the speeding up of our imports and exports, as well as supplying and servicing of customers. Besides having five internal sales co-coordinators, all with access to our fully computerized network, we have ten mobile technical sales representatives who cover a vast area daily.
STORES & INVENTORY
To live up to our reputation for excellent service, adequate stocks of a wide range of products and service exchange parts are stocked. All products are checked for quality and traceability before being marked and computerized. Our database has over one million cross reference part numbers for easy references from OEM part number to manufacturer part number.
WORKSHOPS & FIELD SERVICE
Brakecore has fully equipped workshops and repair divisions covering an area of over 2000 square meters. With qualified personnel on a 24-hour basis for us to be able to carry out any repair, breakdown, or modification necessary to almost any vehicle or product. Two fully equipped field service vehicles on stand-by 24 hours to assist with any breakdown.
MAINTENANCE IN HOUSE
Maintenance programs are in place to maintain 100% efficiency of all machinery. All gauges and measuring equipment is calibrated to maintain 100% accuracy.
Brakecore has qualified technical representatives that are in contact 24 hours for technical problems that may arise. Machine and vehicle test facilities are available to support the efforts of product development and technical sales staff, be it at our premises or through one of our key suppliers. There is constant feedback on the progress of experimental products and appropriate test data is generated in support of the product and the presentation of its performance characteristics to customers.
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