Warranty Policy

Brakecore Supply Company (Pty) Ltd. (BSC) warrants all components rebuild by Brakecore Supply Co. to be free from defects in material and workmanship, under normal use and service, for a period of 10000hrs or 6months (which ever occurs first) after the date of installation of the component. Customer must provide notice of all defects in materials and workmanship to Brakecore Supply Co. within said (90) or (180) day period. Note: Warranty Term depends on repair category (On or Off Highway).

This warranty shall become null and void and be of no effect in the event of the following:

1.Failure of Customer to notify Brakecore Supply Co. within said time period.
2.Use and/or service of a component or a part thereof that is not considered to be “normal” use or service of the component or a part thereof.
3.Failure of Customer to properly install, use or maintain the component or a part thereof.
4.Damage to the component or a part thereof resulting from overload, abuse, misuse, neglect, faulty installation, contamination, aeration or cavitations.
5.Disassembly of the component or a part thereof. Or 6.Inspection of the component or a part thereof by a third party.

In the event any materials and/or workmanship need improvement, as determined in the good faith judgement of Brakecore Supply Co, Brakecore shall correct within a reasonable period of time by, at Brakecore Supply Co.’s sole option, performing any of the following:

1.Rebuilding the component or a part thereof;
2.Replacing the component or a part thereof; or
3.Refunding to Customer the purchase price for said component, upon delivery of the component to Brakecore Supply Co. facility.
THIS WARRANTY SHALL BE THE ONLY WARRANTY APPLYING TO ANY MATERIALS OR PRODUCTS AND SHALL BE IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SHALL BE IN LIEU OF ALL OTHER OBLIGATIONS AND LIABILITIES, INCLUDING NEGLIGENCE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SALE OR FURNISHING OF PRODUCTS AND/OR MATERIALS, THEIR DESIGN, SUITABILITY FOR USE, INSTALLATION, AND OPERATION.

Customer understands and agrees that the sole remedies under the warranty are as set forth above and upon satisfaction of any of the aforesaid remedies, Brakecore Supply Co. shall be immediately released from any and all further claims and damages, known and unknown, then existing or thereafter arising. With respect to any claim whatsoever asserted by the customer against Brakecore Supply Company, customer understands and agrees that the customer shall have no right to recover or request compensation for, and Brakecore Supply Company shall not be liable for, incidental, consequential, secondary or punitive damages, special damages (including but not limited to loss of time or injury to person or property, or labour costs incurred in removal or installation of defective materials or parts), damages for aggravation, mental anguish, emotional distress or pain and suffering: or for attorneys fees or costs.